Dear Students and Friends of the Harvest English Institute,
I wanted to let you know that we are regularly monitoring recommendations from the CDC and the States of New Jersey and Florida, where we have campuses. We are adjusting our responses as the situation evolves.
The United States has been hit hard with the transmission of this virus. Classes were cancelled and moved online to ensure the safety of our staff, teachers, and students while they work and study.
We understand that this is new to everyone and that we are all learning together. In the first week of classes online, we were faced with an enormous challenge, both human and technical.
Some of our technicians worked around the clock to solve issues with software and accessibility, as well as training our faculty members, many of which had never taught online.
I would like to thank our entire team, as well as our students, for their patience and willingness to help each other during these past weeks.
As this is an unprecedented situation, we are following guidance from federal, state, and local authorities to make sure we continue providing the Harvest family with top education, keep our employees working and hopefully get out of this dim situation in the best shape possible.
We understand that many students are having financial problems because of currency exchanges, employment, and other factors all resulting from this crisis. We want to assure every one of you that we are looking for ways to help and we will do all that is possible until we exhaust every option.
Even though our campuses are closed, our emails and phones are working, and students can contact us by making requests through their Student Portal. Our DSOs, Education, and Administrative departments are working normal hours from 9 a.m. to 5 p.m. and we are doing our best to respond to their requests on the same day or at the most 24 hours after the request is submitted. We ask for you for patience when contacting us because there have been an overwhelming number of requests every day.
For those that are planning on coming to study with us in the future, the Admissions office is open. We are accepting registration for online classes right now and in-class for the near future.
We expect to return to work on May 1st, but this will greatly depend on the guidance of the authorities and the progression of recovery.
If you have any specific concerns or questions, please contact the Institute’s administrators or the office of the PDSO.
We continue to encourage you to take appropriate and sensible precautions against contracting, or spreading, COVID-19. These precautions include: washing your hands well and frequently, substituting a handshake for a smile, keeping at least six feet from others when you are out, not sharing eating implements or cups, covering your coughs and sneezes, staying home, and seeking medical treatment if needed.
I wish all of you health. May God bless you and yours.
Sincerely,
Jerry Docarmo
President and CEO